New Comcast Infrastructure Saves Date Night

When Comcast wanted to improve reliability of its video-on-demand service, it created a next-generation infrastructure platform using Kubernetes and Portworx by Pure Storage. Comcast can now quickly identify and address issues, reducing failure rate to less than 1%. After the early success, Comcast expanded the platform into other geographies and business areas including voice, networking, advertising, IoT, and online apps.

With a customer base of 53 million subscribers, even a low failure rate could affect thousands of households. To address the problem, Comcast needed to modernize its video infrastructure, including persistent storage and monitoring, without adding management overhead.

Business Transformation

• Improves customer experience for video-on-demand services by identifying and resolving issues before they result in failure
• Expands the platform to all business areas, delivering early problem detection and resolution across the company
• Saves millions in operating costs

IT Transformation

• Reduced failure rate below 1%
• Doubled utilization in 12 months
• Improved monitoring capabilities, ingesting 175TB/day, 2.5M events/sec, 4.3T documents total