Portworx Privacy Policy

Last updated: May 15, 2018
Portworx knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting portworx.com (the “Site”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy. For the purposes of the EU General Data Protection Regulation 2016 (the “GDPR”) the data controller is Portworx, Inc. whose registered office is at 4940 El Camino Real, Suite 200, Los Altos, CA 94022.  

How to contact us

If you have any questions or comments regarding our Privacy Policy or our Site, please contact us at: info@portworx.com, by phone at: (650) 386-0766, or by post to: 4940 El Camino Real, Suite 200, Los Altos, CA 94022.  

What information do we collect?

Personal information you provide to us

We collect personal information from you when you visit our Site, request a demo, subscribe to our newsletter or blog, respond to a survey, fill out a form, register for an event or webinar, or otherwise communicate with us or meet with us in person. The information you give us may include your name, employer, position, address, e-mail address, phone number or areas of interest. You can use our careers site, portworx.com/careers, to learn about us and apply for open positions by submitting a resume and other information via email. We may also receive resumes from recruitment consultants, Portworx employees or other third parties. Resumes will typically include personal information, including name, contact details, information about academic and professional qualifications and experiences, your interests and the position at Portworx for which you are applying.

Personal information we receive from third parties

We may receive your personal information from event organisers, partner companies, or 3rd party data providers when you have given your consent.

Personal information we collect

Our web servers collect technical information relating to visitors to our Site, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We also collect information about your visit, including pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number. This information may be aggregated to measure the number of visits, average time spent on a Site, pages viewed, etc. We use this information to measure the use of our Site and to improve the content we offer. We may share anonymized experiential information or other data with third parties on an aggregated basis without the use of any information that personally identifies you. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined personal information for purposes set out in this Privacy Policy (depending on the types of information we receive).  

Do we use cookies?

Yes.  Like most website, we use cookies to understand and save your preferences for future visits, compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. For detailed information on the cookies we use and the purposes for which we use them, see our cookie policy.  

“Do not track” signals

We do not respond to web browser “do not track” signals.  As such, your navigation of our site may be tracked as part of the gathering of quantitative user information described above.  If you arrive at our site by way of a link from a third party site that does respond to “do not track” requests, the recognition of any “do not track” request you have initiated will end as soon as you reach our site.  

How do we use personal information?

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the information requested or as set out in this privacy policy or as otherwise described when you provide your information. We will only process your personal information, including sharing it with third parties, for a purpose described in this privacy policy, where (1) you have provided your consent which can be withdrawn at any time, (2) the processing is necessary for the performance of a contract we are about to enter into or have entered into with you, (3) we are required by law, (4) processing is required to protect your vital interests or those of another person, or (5) processing is necessary for the purposes of our legitimate commercial interests, except where such interests are overridden by your rights and interests. We will process your personal information for the following purposes in line with our legitimate commercial interests:
  • To respond to your questions and provide related customer services;
  • To provide you with information about other goods and services we offer that are similar to those that you have already purchased, provided you have not opted-out of receiving that information;
  • To notify you about changes to our site or other services;
  • To detect and prevent fraud or other financial crime;
  • To monitor and protect the security of our information, systems and network;
  • For internal business intelligence purposes, product development and enhancement; and
  • To ensure that content from our site is presented most effectively for you and your computer.

How do we manage email communications?

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, surveys, and related product or service information. If at any time you would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email and on our website. You can also contact us on the details above. However, there are certain e-mails that Portworx may continue to send per your request or that are necessary for you to receive the full benefit of company services. For example, Portworx uses e-mail to deliver information that registered users request as well as provide details about customer account(s), delivery information, and operational information regarding existing products, services and systems.  

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.   If we change our privacy policy, we will post changes on this page.  

How long do we store your personal information?

We will store your personal information, in a form which permits us to identify you, for no longer than is necessary for the purpose for which the personal information is processed. We may retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically reasonably feasible to remove it. Consistent with these requirements, we will try to delete your personal information quickly upon request.  

Children and privacy

Our site is not directed to children under the age of 13, if you are not 13 years or older, do not use our site.  We do not knowingly collect personal information from children under the age of 13.  If we learn that personal information of persons less than 13 years-of-age has been collected through our site, we will take the appropriate steps to delete this information.  

Transfer of personal information outside of the European economic area (“EEA”) and international users

We are headquartered in the united states.  Your personal information may be accessed by us or transferred to us in the united states or to our affiliates, partners, or service providers who are located worldwide.  If you are visiting our site from outside the united states, be aware that your information may be transferred to, stored, and processed in the united states where our servers are located, and our central database is operated.  By using our site, you consent to any transfer of this information.  

Your European rights

Where date is collected in the EU, you have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your personal information) if we intend to use your personal information for such purposes or if we intend to disclose your information to any third party for such purposes. You can in certain circumstances exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal information (if such notices are presented to you). You can also seek to exercise the right by contacting us using the details above. Under European data protection law, in certain circumstances, you have the right to:
  • Request access to your personal information
  • Request correction of your personal information
  • Request erasure of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Request transfer of your personal information
  • Withdraw your consent
In addition, where you believe that Portworx has not complied with its obligations under this privacy policy or European law, you have the right, in certain circumstances, to make a complaint to an EU data protection authority, such as the UK information commissioner’s office. You can seek to exercise any of these rights by contacting us using the details above.  

Changes to this privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this privacy policy.